Continued… Part IV – How does the EOC operate?

It’s Monday blues today 🙂 …after a long weekend where last Friday Malaysian people observed Wesak Day as a public holiday.

In the last 2 posts, I’ve discussed on MERC and EOC roles and responsibilities. Today I’ll continue with the topic of the proposed how shall the EOC operates effectively. There are 11 bullet points for this topic and today I’ll only discuss first 6 bullet points. The remainder 5 bullet points will be discussed in next post.

How does the EOC operate? (Part 1)

  • When the EOC receives information about an event or incident, a preliminary assessment team of subject matter experts from across MERC is convened to recommend the scope of the response.
  • The team’s assessment is reported to the Director/Head of the Coordinating Office of Emergency Response who then advises the MERC Director/Head of the situation and provides recommendations for action, including a request for activation of the EOC.
  • MERC shall use the Incident Management System (IMS) that provides a consistent template for managing incidents to manage responses to events.
  • IMS shall be universal and standardized emergency response operating systems used around the country.
  • MERC shall train the state officials of all 14 states in Malaysia on their specific roles and responsibilities during an emergency.
  • This training helps ensure that MERC field response teams operate effectively as part of the state or local response structure.

To be continued… Part V – How does the EOC operate? (Part 2) and NIMS.


  • The proposed National Incident Management System (NIMS) shall be a companion document that provides standard command and management structures that apply to response activities.
  • This system shall provide a consistent, nationwide template to enable Federal Government, State governments, and local authorities, the private sector, and NGOs to work together to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents regardless of cause, size, location, or complexity.

This consistency provides the foundation for utilization of the NIMS for all incidents, ranging from daily occurrences to incidents requiring a coordinated Federal Government response


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